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Phil Peterson Plumbing

This page covers philpetersonplumbing.com itself and anything you send us through it, as well as what you tell us by phone or email.

Data we receive

Two kinds of information come to us. The first is what you decide to give us: the name, phone number, email address and job details you type into the contact form, plus your address or ZIP code where the form asks for them, and whatever you say on a call or write in an email. The second is technical. Whenever a page is requested, the servers of our hosting company for the website record the visitor’s IP address, the browser in use, the page and the time, and that is how the site is protected and kept running.

Cookies and site statistics

This site does not use advertising or analytics cookies. A strictly necessary cookie for security may be set by our host, and the host may also count visits without using cookies at all. Those figures are anonymous totals of page views.

Purposes

The reason we collect anything is to help with what you asked for. We use it to reply, to plan and finish the work, and to follow up once it is done. Beyond that, it goes into our business records, helps secure the website and lets us follow the law.

Service providers and partners

Part of your information is handled by the companies that run this website, our email and the request system. Some goes to service partners who help with the reply or do the job. Some could also be disclosed if the law requires it, or to protect the rights or safety of anyone, including ours.

Opt-out right

Residents of certain states have a legal right to opt out of any “sale” or “sharing” of personal information, in the meaning their laws give those words. The steps are on the Your Privacy Choices page.

Requests about your information

You are entitled to ask what we hold about you, to have it corrected and to have it deleted. Call (619) 932-4483 or email gabriel@philpetersonplumbing.com to make a request. Before we act, we may need to check that you are the person asking, and using any of these rights will not affect how we deal with you.

Storage period

How long we keep something depends on why we have it. Details tied to a request or a job stay while that request or job needs them, and for as long as our records and the law require. After that they are deleted.

Data security

We protect information with reasonable safeguards, though no system can be made perfectly secure.

Minors

This site is not intended for children under 13, and we do not knowingly collect information from them.

Changes

Changes to this page will be posted here with a new date above, so the latest version is always the one you see.

Contact details

Direct privacy questions to gabriel@philpetersonplumbing.com, or call (619) 932-4483.