Describe the Job
The more detail you give, the better the first call goes. Pick how you would like the reply.
Phone and Email
(619) 932-4483gabriel@philpetersonplumbing.com
Photos help: email them with your name in the subject line, after you send the form.
Calls Answered
Have Ready
- What the problem is and what you have noticed
- Which fixtures or rooms are affected
- When it started, and whether it is getting worse
- The water heater’s age, if you know it
- A good phone number for the reply
After You Send It
Your request reaches Gabriel with the contact method you picked. At the house he looks at the problem, explains what he found and gives you the estimate before anything starts. He lays down protection in the work area, sweeps up before he leaves, and if the job turns up something unexpected, he tells you first and lets you decide.
For water that is spreading right now, call instead of waiting on the form: the phone is the fastest way to reach him during the hours above.
For a commercial property, include the business name, the address of the job and the best time to reach someone on site.
Where the Work Goes
Most jobs are in La Mesa and the communities around it, from Grossmont and Mount Helix to the College Area, Lemon Grove, El Cajon and Spring Valley, and the work reaches across the San Diego area. If you are not sure whether an address is covered, put its ZIP code in the form, or check the service area list first.
Leaks and Photos
Water is leaking right now. What should I do first?
Close the shutoff valve under the fixture if the leak is there, or the main shutoff for the house if you cannot tell where it is coming from. Switch off the power to the wet area if you can reach the panel without standing in water, then call (619) 932-4483 rather than sending the form.
Can I send photos of the problem?
Yes, by email. The form takes text only, so send your request first, then email photos to gabriel@philpetersonplumbing.com with your name in the subject line. A wide shot of the area and a close-up of the leak, the valve, the label on the water heater or the fixture help Gabriel see what he is walking into.
